Terms and conditions

Mamboostore.comis an online store that works on the footwear selling, property of:





Registered on the Business Register of Alicante, Volume 2500, Sheet 77, Paige A68298, First Inscription, 21/02/2002

This website follows the Spanish and European laws applicable to the online selling of products.

Price of the products. Buying currency.

The price of the products showed on the online shop includes the VAT.

The VAT of these products is the current in Spain, which is the 21%.The prices and transactions will be made in Euro.

Delivery costs.

Delivery costs in Peninsular Spanish 4,99 €, Baleares 9,99 € andCanary Islands 14,99 €.

The purchase will be concluded by the moment of buying and paying the goods.

The period for the right to desisting stated on the Spanish and European legislation starts at the moment of the reception of the goods. That moment will be confirmed by the delivery receipt signed by the buyer or the person delegated by him.

Delivery period.

It will be indicated during the checkout.Otherwise, it is understood that the delivery will be made between 24 and 72 WORKING HOURS. This period depends on third parties and on the reception of the goods by the customer or the person delegated by him.We consider as accomplished the delivery period in the moment when the courier makes the first delivery or notification with absence of the recipient.


Aren’t you completely happy with your order and you want to return any article?

Nothing easier!!


Below you will find the description of the standard procedures to make a return.


1. Prepare the packet.

Make sure the product is in perfect condition (not used), complete and in its original packaging;

Double-check that the packaging and the stuffing perfectly protect the articles in order to ensure them to arrive in good condition;

Introduce the order’s invoice in the packet.

2. Shipping the packet.

Bring the packet to the Correos post office and send it to the following address:




ADVISE FROM MAMBOO: Keep a shipping receipt and the tracking number.

Once we receive the packet, we will study the case and we will inform you of how we are going to proceed with your request.

If the return is ok, the refund will be made as soon as possible (1).


You must return the product in perfect condition and no more than 14 calendar days after receiving the products;

The return expenses will be afforded by us;

You are responsible of preparing and shipping the packet with the return;

The returns that does not accomplish the criteria above exposed, will be automatically resend.

If you should have any question, do not hesitate to contact our Customer Service Department.


Payment with credit card or Paypal: you will receive the money after approximately 48 hours from the confirmation of the return;

Cash on delivery: we can’t refund you the cash money. Our Customer Service Department will inform you about the refund method (cheque or transfer).

Right to desisting.

In case you do not want the product once you receive it, you have 14 calendar days to proceed with the return the way indicated by the company. The packaging and the product must be in the same conditions that they were received.If once received, we do not consider them suitable for sale, the refund will be denied.

If when we receive the goods everything is in good conditions, we will proceed to refund the correspondent amount.

Intellectual property

All the brands, images and graphic elements shown at mamboostore.com are property of its respective authors and holders.It is FORBIDDEN the total or partial reproduction, the use for any purposeand its reproduction neither analog or digital, existing or to be invented.In case you want to use any image or graphic elements, you will need to contact the company, that will authorise or refuse the use of the aforementioned elements.